Support

The Meadows technical support department is open from 8:30am until 4:30pm Central Time. Support is available to Product Support Plan (PSP) customers only. PSP customers please open a ticket on our support system for any technical support questions. Our technical support staff will review the ticket and then contact you directly to resolve your issue.

IMPORTANT: Support for macOS Catalina (updated 11-21-2019)

Please note that macOS Catalina is now supported by all DesignMerge software products. If you are running this operating system, please note that you must also upgrade to Adobe InDesign 2020, which is a free upgrade from Adobe.

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Standard Support Policies

AutoPrice™ and DesignMerge®

For details about the AutoPrice and DesignMerge technical support policies, including information about our optional Product Support Plan, please click here.

All Other Meadows Products

All other software products are supported via our support system. We will typically respond to a customer query by the next business day, or earlier depending upon the current volume of technical support requests. Please check out the Knowledgebase section of our support website, as this section contains answers to many of the most popular technical support issues for all Meadows software products.

Other Support Information

Replacement Software Policy

DesignMerge Training Packages

AutoPrice Training Packages

Meadows Software License Agreement