WINDOWS SYSTEMS


For Windows systems, you must run the provided batch files as an administrator.

Use the Right-Click Menu
To run the batch file as an administrator, use the context menu.

  1. Right-click the .bat file.

  2. Click Run as administrator from the menu.

  3. Click Yes on the User Account Control (UAC) if prompted to do so.



MACINTOSH SYSTEMS


For Macintosh systems, if you receive an "unknown developer" error when attempting to run the provided command files you must override macOS Gatekeeper settings by approving the file in your system settings, or by changing the permissions for the file. Please try the following methods.

Method 1: Use System Settings (Standard Method)
This method uses the Apple system settings to allow the file to run.

  1. Try to run the .command file so the error triggers.

  2. Click OK to dismiss the warning popup.

  3. Click the Apple menu in the top-left corner.

  4. Select System Settings (or System Preferences).

  5. Click Privacy & Security in the sidebar.

  6. Scroll down to the Security section.

  7. Look for the message stating the file was blocked.

  8. Click the Open Anyway button.

  9. Enter your Mac login password to confirm.

  10. Click Open on the final confirmation prompt.

Method 2: Use the Terminal (Advanced Method)

If the file still refuses to run, you can completely remove the hidden "quarantine" flag that macOS attaches to downloaded files.

  1. Open the Terminal app on your Mac.

  2. Type the following command, followed by a space (not a return):
    xattr -d com.apple.quarantine

  3. Drag and drop your .command file from Finder directly into the Terminal window to automatically paste its exact file path.

  4. Press Enter. 

Method 3: Grant Execution Permissions

If the file opens but says you do not have permission to run it, Terminal needs to be told the file is executable.

  1. In Terminal, type the following command followed by a space:
    chmod +x

  2. Drag and drop the file into the window to paste the path.

  3. Press Enter.

If you encounter any specific error codes or permission denied messages while attempting these steps, please contact tech support.